Alienware m18 R2 Gaming Laptop, i9-14900HX | RTX 4090 | 18" QHD+ | BOXED

£1,899.00

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Only 1 left in stock

Alienware m18 R2 Laptop | The Apex of Performance

Condition: Grade B | Refurbished | Packaging: Original Retail Box & All Inserts

Stop compromising. This Alienware m18 R2 is a masterclass in engineering, built to crush AAA titles at Ultra settings and breeze through 8K video renders. It features the 14th Gen Intel architecture paired with NVIDIA’s most powerful mobile silicon.

The Engine Room (System Specs)

Processor: Intel® Core™ i9-14900HX (24 Cores, 32 Threads, 36MB Cache, up to 5.8 GHz Turbo)
Graphics: NVIDIA® GeForce RTX™ 4090 with 16GB GDDR6V RAM (Full 175W TGP)
Thermal Management: Alienware Cryo-Tech™ with Element 31 Gallium-Silicone interface and quad-fans.
Display: 18" QHD+ (2560 x 1600) 165Hz 3ms ComfortView Plus, NVIDIA G-SYNC + DCP-P3 100%.
Memory: 32GB Dual-Channel DDR5 at 5600MT/s.
Storage: 2TB RAID 0 Ready PCIe Gen4 M.2 SSD.
99w Battery, 90% Health

Professional I/O & Connectivity

Rear: 2x Thunderbolt™ 4 (USB-C), HDMI 2.1, Mini-DP, 2.5Gbps Ethernet.
Sides: 3x USB 3.2 Gen 1 Type-A, 1x USB-C 3.2 Gen 1, SD Card Slot, Universal Audio.
Wireless: Intel Killer™ Wi-Fi 7 + Bluetooth 5.4.

Zero "Bloatware" Guarantee

Unlike standard store-bought PCs that come cluttered with pre-installed trial software (bloatware) that slows your system down, Steel City IT builds and sets up machines with a clean, optimized operating system. Your computer runs at its true potential from the first boot.

At Steel City IT, we don’t just sell laptops; we provide peace of mind. Every device in our inventory undergoes a rigorous diagnostic check before being listed. To ensure your investment is protected, we include a 12-Month Limited Hardware Warranty with every purchase.

✅ What is Covered?

Our warranty protects you against mechanical and electrical failures through no fault of your own:

Internal Components: Motherboard, CPU, GPU, and RAM failures.

Display: Hardware-related screen defects, such as backlight failure or dead pixels (occurring after purchase).

Storage: Failure of the SSD or HDD.

Connectivity: Faulty Wi-Fi cards, Bluetooth modules, and physical I/O ports.

Power: Charging port defects and power supply failures.

🤝 The Small Business Promise

Unlike big-box retailers, we offer a personalized service:

Human Support: No scripts. Speak directly to a technician who knows your device.

Quick Turnaround: We prioritize warranty claims to ensure you aren't without your machine for weeks.

Genuine Parts: We only use high-quality, compatible components for all repairs.

⚠️ What is Not Covered?

Accidental Damage: Drops, liquid spills, or cracked screens caused by impact.

Software/OS: Issues caused by malware, third-party software, or OS updates.

Unauthorized Repairs: Any attempt to open or modify the hardware by a third party voids this warranty.

Battery Wear: Batteries are considered consumable items; normal capacity loss over time is not covered.
If something isn't right, here is how we handle returns:

1. Standard Returns

If you change your mind or no longer require a part/accessory, you can return it within 30 days of purchase.

Shipping Costs: For standard returns, the customer is responsible for all return shipping charges.

Condition: Items must be returned in their original packaging and in the same condition as when they were received.

2. Faulty Items & Warranty Repairs

If a part we supplied or a repair we performed is found to be faulty:

Initial Cost: The customer is responsible for the initial cost of returning the item to us.

Reimbursement: Once our technicians have inspected the item and confirmed a genuine hardware fault, we will reimburse your return shipping costs in full.

Requirement: To claim a shipping reimbursement, a valid postage receipt must be provided.

3. Exclusions

Please note that our policy does not cover:

Accidental damage, liquid spills, or issues caused by software/viruses after the device has left our shop.

Items returned without an original Steel City IT receipt or proof of purchase.

Damage caused by attempted DIY repairs or third-party tampering.
At Steel City IT, our mission is to bridge the gap between high-end technology and affordable pricing. We believe that "Value for Money" isn't just about the lowest price—it is about providing reliable, high-performance solutions that last.

Our Quality Pillars

Premium Sourcing: We don't cut corners on components. Whether it is a replacement laptop screen or a custom-built PC, we only source parts from reputable manufacturers that meet or exceed Original Equipment Manufacturer (OEM) standards.

Expert Precision: Every repair undergoes a rigorous multi-point diagnostic check before and after the service. We treat every device as if it were our own, ensuring cable management is clean and thermal performance is optimized.

Transparent Value: We provide honest assessments. If a repair costs more than the device is worth, we tell you. Our goal is to provide the best long-term financial outcome for the customer, not the quickest sale for us.

Continuous Improvement: The IT world moves fast. We commit to staying updated on the latest hardware trends and repair techniques to ensure our customers always receive modern, efficient service.

Our Quality Guarantee

"Quality is remembered long after the price is forgotten. We stand behind every solder joint, every software install, and every sale with a comprehensive warranty and dedicated after-sales support."

Alienware m18 R2 Gaming Laptop, i9-14900HX | RTX 4090 | 18" QHD+ | BOXED

12 Months Warranty

Return Policy

Quality Policy