Apple MacBook Pro 16" M5 Pro (24GB RAM, 1TB SSD) - Brand New & Sealed

£2,500.00

Quantity

Only 1 left in stock

Apple MacBook Pro 16" M5 Pro

Looking for ultimate pro performance?

This is a brand new, factory-sealed (unopened) Apple MacBook Pro 16-inch, powered by the incredible M5 Pro chip. With 24GB of unified memory and a massive 1TB lightning-fast SSD, this machine handles heavy video editing, 3D rendering, complex coding projects, and intense multitasking without breaking a sweat.

Perfect for creators, developers, and professionals who need top-tier power on the go. Box is completely pristine with original factory seals intact.

Technical Specifications

Processor: Apple M5 Pro Chip
Memory: 24GB Unified RAM
Storage: 1TB PCIe NVMe SSD
Display: 16.2-inch Liquid Retina XDR display (ProMotion up to 120Hz)
Operating System: macOS
Condition: Brand New, Factory Sealed, Unopened

At Steel City IT, we don’t just sell computers; we provide peace of mind. Every device in our inventory undergoes a rigorous diagnostic check before being listed. To ensure your investment is protected, we include a 12-Month Limited Hardware Warranty with every purchase.

✅ What is Covered?

Our warranty protects you against mechanical and electrical failures through no fault of your own:

Internal Components: Motherboard, CPU, GPU, and RAM failures.

Display: Hardware-related screen defects, such as backlight failure or dead pixels (occurring after purchase).

Storage: Failure of the SSD or HDD.

Connectivity: Faulty Wi-Fi cards, Bluetooth modules, and physical I/O ports.

Power: Charging port defects and power supply failures.

🤝 The Small Business Promise

Unlike big-box retailers, we offer a personalized service:

Human Support: No scripts. Speak directly to a technician who knows your device.

Quick Turnaround: We prioritize warranty claims to ensure you aren't without your machine for weeks.

Genuine Parts: We only use high-quality, compatible components for all repairs.

⚠️ What is Not Covered?

Accidental Damage: Drops, liquid spills, or cracked screens caused by impact.

Software/OS: Issues caused by malware, third-party software, or OS updates.

Unauthorized Repairs: Any attempt to open or modify the hardware by a third party voids this warranty.

Battery Wear: Batteries are considered consumable items; normal capacity loss over time is not covered.
If something isn't right, here is how we handle returns:

1. Standard Returns

If you change your mind or no longer require a part/accessory, you can return it within 30 days of purchase.

Shipping Costs: For standard returns, the customer is responsible for all return shipping charges.

Condition: Items must be returned in their original packaging and in the same condition as when they were received.

2. Faulty Items & Warranty Repairs

If a part we supplied or a repair we performed is found to be faulty:

Initial Cost: The customer is responsible for the initial cost of returning the item to us.

Reimbursement: Once our technicians have inspected the item and confirmed a genuine hardware fault, we will reimburse your return shipping costs in full.

Requirement: To claim a shipping reimbursement, a valid postage receipt must be provided.

3. Exclusions

Please note that our policy does not cover:

Accidental damage, liquid spills, or issues caused by software/viruses after the device has left our shop.

Items returned without an original Steel City IT receipt or proof of purchase.

Damage caused by attempted DIY repairs or third-party tampering.
At Steel City IT, our mission is to bridge the gap between high-end technology and affordable pricing. We believe that "Value for Money" isn't just about the lowest price—it is about providing reliable, high-performance solutions that last.

Our Quality Pillars

Premium Sourcing: We don't cut corners on components. Whether it is a replacement laptop screen or a custom-built PC, we only source parts from reputable manufacturers that meet or exceed Original Equipment Manufacturer (OEM) standards.

Expert Precision: Every repair undergoes a rigorous multi-point diagnostic check before and after the service. We treat every device as if it were our own, ensuring cable management is clean and thermal performance is optimized.

Transparent Value: We provide honest assessments. If a repair costs more than the device is worth, we tell you. Our goal is to provide the best long-term financial outcome for the customer, not the quickest sale for us.

Continuous Improvement: The IT world moves fast. We commit to staying updated on the latest hardware trends and repair techniques to ensure our customers always receive modern, efficient service.

Our Quality Guarantee

"Quality is remembered long after the price is forgotten. We stand behind every solder joint, every software install, and every sale with a comprehensive warranty and dedicated after-sales support."

Apple MacBook Pro 16" M5 Pro (24GB RAM, 1TB SSD) - Brand New & Sealed

12 Months Warranty

Returns Policy

Quality Policy